Refund and Returns Policy
At Accessories Cafe, we are committed to ensuring your satisfaction with every purchase. If you are not entirely satisfied with your purchase, we’re here to help. Please review our Refund and Returns Policy below.
Returns
- Eligibility: You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.
- Non-Returnable Items: Certain items are not eligible for return, including:
- Gift cards
- Downloadable software products
- Items marked as final sale
Refunds
- Inspection: Once we receive your item, we will inspect it and notify you of the status of your refund. If your return is approved, we will initiate a refund to your original method of payment.
- Processing Time: Refunds may take up to 7-10 business days to process, depending on your payment provider’s policies.
Exchanges
- Defective or Damaged Items: If you received a defective or damaged item, please contact us immediately at [Accessoriescafe.in@gmail.com] with details of the product and the defect. We will provide instructions on how to return the item and receive a replacement.
Return Shipping
- Responsibility: You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable.
- Shipping Label: If you are returning an item due to our error (e.g., you received an incorrect or defective item), we will provide a prepaid return shipping label.
Steps to Return an Item
- Contact Us: Email us at [Accessoriescafe.in@gmail.com] to initiate a return. Please include your order number and the reason for the return.
- Pack the Item: Securely pack the item in its original packaging, including all accessories, manuals, and documentation.
- Ship the Item: Ship the item to the return address provided by our customer service team.
Late or Missing Refunds
- Check Your Account: If you haven’t received a refund yet, first check your bank account or credit card statement.
- Contact Your Bank: There may be some processing time before a refund is posted. If you’ve done this and still have not received your refund, please contact us at [Accessoriescafe.in@gmail.com].
Contact Us
If you have any questions about our Refund and Returns Policy, please contact us at:
Accessories Cafe
[Accessoriescafe.in@gmail.com]
[+91-7023170232]
Thank you for shopping with Accessories Cafe. We appreciate your business and are committed to providing you with the best possible shopping experience.